Coin Master complaint: I am not getting my spins or money when I click on the free spins it doesn’t give them to me sometime

My complaint:

I do not get my free spins or money when I click on the free spins it says 25 spins or 10 spins and £1 million but half the time I do not receive them

Suggested solution:

Give me my free spins and money as I have played the game a long time