Coin Master complaint: Game keeps blanking out

Name: Game keeps blanking out
Item: Coin Master
Rating: 1
Author: Yan

Open 25 Jul 2020 193 views Gaming

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Filed 25 Jul 2020 by Yan

I was playing Santa’s Summer Break this morning and I landed 3 of the pigs in which i had x20. Just before I could add the points to the competition and the tournament, the app blanked out and when i finally re-opened it, the numbers were still the same, which means my points weren’t awarded

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Case details

Status: Open
Company: Coin Master
Filed: 25 Jul 2020
Rating: 1/5
Desired resolution: I’d like to get the points awarded to the Jungle Run Tournament and Santa’s Summer Break competition. Thank you
Problem: App crashed and event points not awarded
About: game event points

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Filed
Company notified
Company replied
Resolved

25 Jul 2020 Complaint filed and published
25 Jul 2020 Message from Bizzy: we notified Coin Master about this complaint.

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