Coin Master complaint: Game freezing and poor customer support
Filed 19 Aug 2020 by Michelle
The game has froze over on me many times in the beginning I never reported it. But since last couple months I have spent quite a bit on game so when it freezes and does not pay out I loose money. I even won a tournament that was supposed have a joker but never received it. I screenshot and emailed customer service Leonardo was ride and refused help. Told me it didn’t happen I was not truthful even though I sent proof. Not sure why someone be allowed to work for you that doesn’t respect customers.
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