Coin Master complaint: Fuming

Name: Fuming
Item: Coin Master
Rating: 1
Author: Paula

Open 22 Sep 2020 168 views Gaming

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Filed 22 Sep 2020 by Paula

I’m fuming.. I was on level 155 I updated the app and I reopened it and it had started the whole game right from the beginning.. I’m totally fuming I have spent a lot of money on this game..

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Case details

Status: Open
Company: Coin Master
Filed: 22 Sep 2020
Rating: 1/5
Desired resolution: I either want my money back I’ve spent on the game or I want putting back to where I was in the game I don’t have any photos as proof
Problem: Game restarted from beginning after app update
About: mobile game progress

Progress

Filed
Company notified
Company replied
Resolved

22 Sep 2020 Complaint filed and published
22 Sep 2020 Message from Bizzy: we notified Coin Master about this complaint.

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