My complaint:
Whilst playing coin master on Sunday evening. I spent quit a sum of money to get where I was in the game. I had purchased spins and only needed 3 Spins to collect 20k 4k Present when the game froze and I was unable to use my spins and collect the spins.
So many errors occur in my game. From attacks not processing to to not getting spins won, due to freezing of the program.
I would like to receive the Spins I tried so hard to get. As your game obviously had problems on Sunday I could not get it to work.
I would be grateful if you would allow me to receive these spins.
Yours sincerely
Anthea Webster
Suggested solution:
By giving me the spins I would have collected on Sunday......I had spins but could not use them.
On Mon, yesterday my game had to win 10 spins the 2 more lots of prizes.
Allocation of the spins etc should be made
