Coin Master complaint: Freezing

Name: Freezing
Item: Coin Master
Rating: 1
Author: Shakirapowell3

Open 1 Feb 2020 680 views Gaming

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Filed 1 Feb 2020 by Shakirapowell3

When I buy the chests to get cards the game goes of the app which I go back on to see if it’s still there and I got no new cards but lost the money I bought for it it’s ridiculous and starting to get on my nerves so can you sort this issue out

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Case details

Status: Open
Company: Coin Master
Filed: 1 Feb 2020
Rating: 1/5
Desired resolution: By sorting the app if it doesn’t go off I still have my money at least cause my game is losing money and I’ve not got anything for it and it shouldn’t be doing that
Problem: App closes during chest purchase, cards not received
About: in-game chests

Progress

Filed
Company notified
Company replied
Resolved

1 Feb 2020 Complaint filed and published
1 Feb 2020 Message from Bizzy: we notified Coin Master about this complaint.

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