Coin Master complaint: Free spins in competition

Name: Free spins in competition
Item: Coin Master
Rating: 1
Author: Sarah

Open 12 Sep 2019 540 views Gaming

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Filed 12 Sep 2019 by Sarah

I just won 500 spins in the competition it kept saying I had no spins and buy more then the 500 spins got wiped. Very disappointed in this game have loved playing it so far but not so sure anymore

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Case details

Status: Open
Company: Coin Master
Filed: 12 Sep 2019
Rating: 1/5
Desired resolution: I’d like my spins back and more
Problem: Competition spins wiped from account
About: in-game spins

Progress

Filed
Company notified
Company replied
Resolved

12 Sep 2019 Complaint filed and published
12 Sep 2019 Message from Bizzy: we notified Coin Master about this complaint.

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