Coin Master complaint: Fraud

Name: Fraud
Item: Coin Master
Author: Stephanie

Open 17 Jan 2021 162 views Gaming

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Filed 17 Jan 2021 by Stephanie

My mother was letting her grandchildren use her phone. They got into the app and started making purchases over 2,000 dollars. My mother was completely unaware and you guys won’t refund her money which is awful, and i will let everyone know how greedy and evil a company you are…

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Case details

Status: Open
Company: Coin Master
Filed: 17 Jan 2021
Desired resolution: They should refund my mother's money. If not i will reach out to my local news and put it on facebook and twitter, and let all my friends and family know what a terrible company moon active is...
Problem: Children's in-app purchases not refunded
About: in-app purchases
At stake: $2,000

Progress

Filed
Company notified
Company replied
Resolved

17 Jan 2021 Complaint filed and published
17 Jan 2021 Message from Bizzy: we notified Coin Master about this complaint.

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