Coin Master complaint: Event reward not received

Name: Event reward not received
Item: Coin Master
Rating: 1
Author: Jack

Open 18 Nov 2019 432 views Gaming

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Filed 18 Nov 2019 by Jack

On 13.11.19 I got the 4.5k spins reward but never received them. I have emailed them through the app daily since only to recieve automated replies, as if this is not taken seriously. I have also emailed through other means but have not gotten any help from their support team.

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Case details

Status: Open
Company: Coin Master
Filed: 18 Nov 2019
Rating: 1/5
Desired resolution: I would like my earned spins that I should have received on the 13.11.19
Problem: Event spins never received, only automated replies
About: event reward spins

Progress

Filed
Company notified
Company replied
Resolved

18 Nov 2019 Complaint filed and published
18 Nov 2019 Message from Bizzy: we notified Coin Master about this complaint.

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