Coin Master complaint: Error on raid, connection timeout

Name: Error on raid, connection timeout
Item: Coin Master
Rating: 4
Author: Diane

Open 2 Oct 2020 149 views Gaming

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Filed 2 Oct 2020 by Diane

Every time I get a raid I get an error that says connection timeout. I have to go out of the app and back in again however every time I get a raid I lose all the money as have to exit the app. I have tried on and off wifi, reset phone and still the same. I can no longer play the game if this is to continue.

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Case details

Status: Open
Company: Coin Master
Filed: 2 Oct 2020
Rating: 4/5
Desired resolution: Send spins, coins or fix issue.
Problem: Raids end in connection timeout, coins lost
About: mobile game

Progress

Filed
Company notified
Company replied
Resolved

2 Oct 2020 Complaint filed and published
2 Oct 2020 Message from Bizzy: we notified Coin Master about this complaint.

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