Coin Master complaint: Double Charging when buying spins

Name: Double Charging when buying spins
Item: Coin Master
Author: Maricris

Open 3 Jan 2021 167 views Gaming

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Filed 3 Jan 2021 by Maricris

I have been playing this game for about few months and I just started noticing on my statements that I’m being charged double. At first I thought it was a mistake and I will see a refund but it keeps happening. I enjoy playing the game but it is NOT nice that the game is glitched to double charge you.

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Case details

Status: Open
Company: Coin Master
Filed: 3 Jan 2021
Desired resolution: I want a refund. I can send you a copy of my statements with the double charges.
Problem: Charged twice for spin purchases
About: in-game spins

Progress

Filed
Company notified
Company replied
Resolved

3 Jan 2021 Complaint filed and published
3 Jan 2021 Message from Bizzy: we notified Coin Master about this complaint.

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