Coin Master complaint: Double charged

Name: Double charged
Item: Coin Master
Rating: 2
Author: purpletydye

Open 11 Mar 2020 387 views Gaming

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Filed 11 Mar 2020 by purpletydye

I fell into the temptation of the $14.99 charge for more spins. However, I was charged twice on my bank account. I only asked for one. I did not do it twice. I knew I only had $15 to spend for no more spins. I need it credited spins right away.

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Case details

Status: Open
Company: Coin Master
Filed: 11 Mar 2020
Rating: 2/5
Desired resolution: Put the money back in my account that you took without authorization.
Problem: Charged twice for one spins purchase
About: in-game spins
At stake: $14.99

Progress

Filed
Company notified
Company replied
Resolved

11 Mar 2020 Complaint filed and published
11 Mar 2020 Message from Bizzy: we notified Coin Master about this complaint.

See all 4,643 Coin Master complaints

Discussion

1 comment

purpletydye 29 Mar 2020

When will this be resolved?

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