Coin Master complaint: Disparition soudaine de tours

Name: Disparition soudaine de tours
Item: Coin Master
Author: Aurélie

Open 5 Feb 2022 137 views Gaming

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Filed 5 Feb 2022 by Aurélie

Bonjour, je possédais ce matin environ 10 000 tours. J’avais acheté un pack à 14,99€ hier soir, et j’ai gagné pas mal de tours ce matin grâce à un tournois. J’ai dû relancer l’application car il y avait un bug et tous mes tours ont disparus.

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Case details

Status: Open
Company: Coin Master
Filed: 5 Feb 2022
Desired resolution: Me rendre mes tours, ou me rembourser mon achat d'hier soir.
Problem: In-game spins vanished after app bug
About: game spins
At stake: €14.99

Progress

Filed
Company notified
Company replied
Resolved

5 Feb 2022 Complaint filed and published
5 Feb 2022 Message from Bizzy: we notified Coin Master about this complaint.

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