Coin Master complaint: Disconnect

Name: Disconnect
Item: Coin Master
Rating: 1
Author: Mathusha

Open 13 Aug 2020 225 views Gaming

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Filed 13 Aug 2020 by Mathusha

Hi, my game kept disconnecting even when I had WiFi and data on. I had several hundred thousand coins and verging was gone when I got back into the game. I hope you can help me with this, I used a lot of spins and bonuses to get those coins.

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Case details

Status: Open
Company: Coin Master
Filed: 13 Aug 2020
Rating: 1/5
Desired resolution: The golden cards; last chest, fire bird, nitro blast, chocolate bar, thrones of thrones and Jurassic plant. Would be nice to receive.
Problem: Game disconnected and collected coins vanished
About: mobile game

Progress

Filed
Company notified
Company replied
Resolved

13 Aug 2020 Complaint filed and published
13 Aug 2020 Message from Bizzy: we notified Coin Master about this complaint.

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