Coin Master complaint: Didn’t receive spins

Name: Didn't receive spins
Item: Coin Master
Rating: 1
Author: Depree speller

Open 20 Apr 2020 323 views Gaming

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Filed 20 Apr 2020 by Depree speller

I was playing the coin master game and as soon as I completed a challenge to receive 10,000 spins then the game froze. So I turned my phone off and back on again. As soon as I opened up the coin master app. I noticed that I didn’t receive my spins. I’ve contacted someone from coin master and their response was technical support didn’t find a problem .

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Case details

Status: Open
Company: Coin Master
Filed: 20 Apr 2020
Rating: 1/5
Desired resolution: I just be given my 10,000 spins or the money I wasted in playing the game. Thanks
Problem: Challenge spins not credited after game froze
About: in-game spins

Progress

Filed
Company notified
Company replied
Resolved

20 Apr 2020 Complaint filed and published
20 Apr 2020 Message from Bizzy: we notified Coin Master about this complaint.

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