Coin Master complaint: Didn’t receive a reward

Name: Didn't receive a reward
Item: Coin Master
Author: Gene

Open 2 Jul 2021 109 views Gaming

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Filed 2 Jul 2021 by Gene

Bought a chest for 3,000 cards 2 days ago lost service on phone when I got service back the cards were still there but it said I had to wait 7 days to buy a chest now today the cards are gone and I did not receive no spins or a chance at a joker

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Case details

Status: Open
Company: Coin Master
Filed: 2 Jul 2021
Desired resolution: Free Spins and or joker card
Problem: Cards spent, chest reward not received
About: in-game chest
Dealing with it for: 2 days

Progress

Filed
Company notified
Company replied
Resolved

2 Jul 2021 Complaint filed and published
2 Jul 2021 Message from Bizzy: we notified Coin Master about this complaint.

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