Coin Master complaint: Didn’t receive a bunch of cards

Complaint from Penny Schroeder reported on 09 October 2020 about Coin Master

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My complaint:

I just got on about midnight and I started playing and I’ve been buying chest with the coins the money I get, and I bought over 3 billion in chest and a lot of the cards I haven’t seen before, and they’re not anywhere on my card selection and they’re gone they’ve disappeared and I don’t want to do my, trading chest because I want to know where they’re at cuz I haven’t had them open yet and they’re gone and one of the groups I’m on he told me to file a complaint and send you everything that I’m getting ready to do now.I’m just lost and confused and I don’t know where my cards went because some of them like I said I don’t know where they belong cuz I don’t have them open yet but he said that they should be in the cards things that I’m just going to send a picture to.
Thank you !
I love this game !

Suggested solution:

Help me find out where my cards went thank you cuz I should have a lot of them

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