Coin Master complaint: Did not receive reward

Name: Did not receive reward
Item: Coin Master
Author: RICHARD

Open 6 Jul 2021 124 views Gaming

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Filed 6 Jul 2021 by RICHARD

Good day, I just completed the last tournament which the top prize was a joker card. The goal was to make 20,000 in the tournament. I made 20,025 and came in second place. However I reached the desired goal but the joker card reward was not given. I do not understand why.

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Case details

Status: Open
Company: Coin Master
Filed: 6 Jul 2021
Desired resolution: Because I made the target of 20,000 I should have been given my joker card
Problem: Tournament reward not given after reaching goal
About: tournament reward

Progress

Filed
Company notified
Company replied
Resolved

6 Jul 2021 Complaint filed and published
6 Jul 2021 Message from Bizzy: we notified Coin Master about this complaint.

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