Coin Master complaint: Did not receive reward

Complaint from Richard Maynard reported on 06 July 2021 about Coin Master

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My complaint:

Good day, I just completed the last tournament which the top prize was a joker card. The goal was to make 20,000 in the tournament. I made 20,025 and came in second place. However I reached the desired goal but the joker card reward was not given. I do not understand why.

Suggested solution:

Because I made the target of 20,000 I should have been given my joker card

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