Coin Master complaint: Did not receive gold scarab card

Name: Did not receive gold scarab card
Item: Coin Master
Author: Karen

Open 20 Jan 2021 184 views Gaming

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Filed 20 Jan 2021 by Karen

I was playing Thunderball tournament and come first but I didn’t get my gold scarab card which was top prize in tournament as the game crashed when I reloaded game it still didn’t come up

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Case details

Status: Open
Company: Coin Master
Filed: 20 Jan 2021
Desired resolution: I would like my card please I have been trying to get it 4 months now and as I came first on tournament I don't understand why it was not given to me
Problem: Tournament prize card not awarded
About: tournament prize card
Dealing with it for: 120 days

Progress

Filed
Company notified
Company replied
Resolved

20 Jan 2021 Complaint filed and published
20 Jan 2021 Message from Bizzy: we notified Coin Master about this complaint.

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