Coin Master complaint: Did not receive chest

Complaint from Snapping reported on 31 March 2021 about Coin Master

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My complaint:

I won 2nd place in the tournament and received the spins however when u win 1st, 2nd or 3rd place u also get a special chest with additional spins and a chance for a joker card. I didn’t receive the chest at all! I earned that place and want the reward that goes with it. Then I just used my coins of 150 million to skip the timer for the 75 chest (trade cards for spins) and did not receive it

Suggested solution:

I want the additional spins that was suppose to be rewarded to me for taking 2nd place plus the 8 cards that comes in the chest and then I also want the spins for trading in my cards.

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