Coin Master complaint: Completing card set

Name: Completing card set
Item: Coin Master
Rating: 1
Author: Deanna

Open 15 Feb 2020 829 views Gaming

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Filed 15 Feb 2020 by Deanna

On 02142020 I had gotten the throne of thrones card to complete my HALLOWEEN set. I didn’t receive my free spins, I’m not sure exactly what the amount was now since all it says is complete.
On 02152020 I completed the set CREATURES by getting the firebird card. I recieved again nothing for the completion of set.

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Case details

Status: Open
Company: Coin Master
Filed: 15 Feb 2020
Rating: 1/5
Desired resolution: I believe the way to resolve my complaint is to put all the rewards for completing these two sets on my account. All coins and spins.
Problem: Rewards not given for completed card sets
About: card set rewards

Progress

Filed
Company notified
Company replied
Resolved

15 Feb 2020 Complaint filed and published
15 Feb 2020 Message from Bizzy: we notified Coin Master about this complaint.

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