Coin Master complaint: Coin master completely unfair gameplay to their customers!!!

Complaint from Kaykaytrip reported on 10 May 2024 about Coin Master

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I started playing about six months ago and little things I’ve noticed where I buy something I log out go back in and my spins are cut in half or different events change numbers. I tried to write support multiple times. A lot of times they just don’t write back and the other times they gaslight me and say I’m wrong. When I ask for a data download they stop writing. After a month of asking I finally got one and it didn’t show anything !! I asked and they again didn’t care to write back. Last week I spent a lot of money to complete the seasonal sets and I didn’t get 30,000 spins for one set I wrote and they just deny like they always do. I ask for a data download which is my right and now of course they don’t respond. I have never dealt with a company that basically will steal your money and then act like my crazy!!! They are good at hiding it but they are truly scamming people and I’ve had enough!!! Since they will not prove to me I recieved what I earned and paid for I will be going through apple and letting them know.

Suggested solution:

For once for the company to do the right thing and give me what I’m owed and earned.

Coin Master complaint Coin master completely unfair gameplay to their customers!!!
Coin Master complaint Coin master completely unfair gameplay to their customers!!!
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