Complaint: Coin master are my spin.

on 08 October 2020 about Coin Master in category Gaming

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My complaint:

Hello, MoonActive,

I recently span on your game coin master. Upon spinning I landed on a attack event (three hammers). I did not get my attack which then ate my spin, didn’t give me the event, or the points towards the event.

As I span an event for bonus loot on completing an event goal popped up. I believe this is what caused the bug. How ever, I should be 120 spins and 15m gold up after that spin. Instead I got nothing.

Normally on these games I would chalk it up to poor luck, however I have invested money in your game and would like the rewards I SHOULD have revived.

Thank you in advanced,

William Clapham

P.s

I originally tried emailing you at “info@moonactive.com” as that was the email I was provided by you, and this didn’t work. I shouldn’t have to traipse the Internet to find the correct avenue to report a bug.

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