Coin Master complaint: Chests

Name: Chests
Item: Coin Master
Rating: 1
Author: M

Open 1 Dec 2019 458 views Gaming

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Filed 1 Dec 2019 by M

My daughter has purchased in the last week over 30 magical chests and NEVER gets any new cards. You win chests NEVER any cards that can help complete sets. I know it a way for you to make money however when you spend so much money snd never get anything you get discouraged i am at the point that i dont even want to play the game any more

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Case details

Status: Open
Company: Coin Master
Filed: 1 Dec 2019
Rating: 1/5
Desired resolution: Make the game fair. When you purchase or win chests you get something.
Problem: Purchased chests never contain new cards
About: in-game magical chests

Progress

Filed
Company notified
Company replied
Resolved

1 Dec 2019 Complaint filed and published
1 Dec 2019 Message from Bizzy: we notified Coin Master about this complaint.

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