Coin Master complaint: Charges

Name: Charges
Item: Coin Master
Rating: 1
Author: Chrislfc27

Open 21 May 2020 228 views Gaming

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Filed 21 May 2020 by Chrislfc27

My daughter has been using my phone and run up a bill for £107.43 which I did not know about I have contacted Apple and my bank and I was told to settle this with you please Can you get back to me about this cause very angry as this is a lot of money to be getting charged for something you haven’t Chloe about

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Case details

Status: Open
Company: Coin Master
Filed: 21 May 2020
Rating: 1/5
Desired resolution: As This was nothing to do with me and I did not know this was happening to my phone into my bank statement came in as I’ve not had a bank statement for the last four months because of this virus
Problem: Child ran up in-game charges without knowledge
About: in-game purchases
At stake: £107.43

Progress

Filed
Company notified
Company replied
Resolved

21 May 2020 Complaint filed and published
21 May 2020 Message from Bizzy: we notified Coin Master about this complaint.

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