Coin Master complaint: Charged

Name: Charged
Item: Coin Master
Rating: 1
Author: Irene Day

Open 7 Jun 2020 262 views Gaming

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Filed 7 Jun 2020 by Irene Day

The game says 50 percent off and I’m getting charged full price . I’ve just reviewed my account and I’ve been overcharged at least 500.00 . Why is it saying 225 percent or 50 percent then when I check my account the full amount is taken out. I’ve actually screenshot the price and seen a different amount is charged ?

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Case details

Status: Open
Company: Coin Master
Filed: 7 Jun 2020
Rating: 1/5
Desired resolution: By checking the game due to unacceptable charges.
Problem: Full price charged despite advertised discount
About: in-game purchases
At stake: $500

Progress

Filed
Company notified
Company replied
Resolved

7 Jun 2020 Complaint filed and published
7 Jun 2020 Message from Bizzy: we notified Coin Master about this complaint.

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