Coin Master complaint: Card issue

Name: Card issue
Item: Coin Master
Rating: 1
Author: Robert1994

Open 13 Apr 2020 312 views Gaming

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Filed 13 Apr 2020 by Robert1994

Hi
I was using my coin master money to buy many magical chests and I won a new card called ‘scarab’ but game then crashedlost connection.
When I reloaded the game I did not have this card

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Case details

Status: Open
Company: Coin Master
Filed: 13 Apr 2020
Rating: 1/5
Desired resolution: I would appreciate the card if possible as gold cards are very hard to come by. But if this is not an option then something else more rewarding will be fine
Problem: Won card lost after game crash
About: golden card