Complaint: Being ignored and called a liar

on 25 November 2020 about Coin Master in category Gaming

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My complaint:

I made many purchases and while playing event my spins vanished, between 10-12k. First I’m told their system didn’t show my purchases. After providing proof im told the opposite and denied the refunds and now my emails are not being answered and I feel they’ve blocked me after stealing my money. Way over $100.

0 0 vote
Justified complaint?

Suggested solution:

Apply requester refunds based off initially being told my purchases weren't in their system. Also never insinuate I am lying about my spins just vanishing, like the game glitched.

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