Coca-Cola complaint: Defective cans in Caffeine Diet Coke

Complaint from berlinr4 reported on 19 August 2021 about Coca-Cola

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My complaint:

The past month I have brought multiple 12 packs of Caffeine Diet Coke that the cans are soft and soda is flat. At least 3 of the 12 packs that I bought at Publix on Fury’s Ferry Road, Martinez, GA were dated 23 Aug 2021 and had 2 or 3 cans per 12 pack that were thrown in trash without opening. This is not a big deal except price has now gone to $6.69 per 12 pack so throwing one-third of the product is unacceptable. I have only experienced this problem in the Augusta, GA area. Request my last these 12 packs be replaced. A picture of the last cans can be provided upon request.

Suggested solution:

Refund last 3 12 packs at $6.69 each

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