Chumba Casino complaint: delayed updated bamk verification and awaiting for prize redemption
Filed 17 May 2023 by terrie
I have played at chumba for several years, I never had issues redeming until I redeemed a 660 win and forgot to update my bank details. This redemption was put back on my balance on chumba which was fine.
I requested to update my bank details after that amd I am still awaiting verification 2 weeks later.
I now have won 2200.00 I am trying to redeem and have had no success in getting chumba to answer any of my emails since the first redemption was put back in my chumba account. There is not a physical number for contacting a live person.
Please help
Terrie Yeadon
317-603-8795
Birthday 02/18/1972
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