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Chuck’s Roadhouse complaint: No restaurant responsibility

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Filed 23 Jan 2022 by Marilyn

Ordered 4 meals from Chuck’s Road House @ 2 Kennedy Road South, Brampton Ontario through Skip The Dishes. Once the food arrived I realized via the receipt that it was not my order. Thankfully the courier was still here and I relayed the problem. She called the restaurant and referred to my order number 376778225 and was told the order was waiting there. She asked how this could happen as she referred to the name and order number and was given the wrong one. The lady from the Chuck’s said it wasn’t her that handed the order over. The courier asked the restaurant for compensation for me and the reply was absolutely not. Zero apologies given or responsibility taken.

Chuck’s Roadhouse complaint: No restaurant responsibility
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