Chili’s complaint: Poor food quality

Name: Poor food quality
Item: Chili’s
Author: Susan

Open 7 Jul 2021 173 views Restaurants

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Filed 7 Jul 2021 by Susan

Asparagus was tough. Steak was ordered medium and was very rare. Returned dinners ( two of us)… Asparagus still tough and heavily salted and my steak was still rare. Asked for the manager and she comped one dinner only. Unfortunately the manager was quite rude. This was on 61221 and the amount I paid was $39.96

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Case details

Status: Open
Company: Chili’s
Filed: 7 Jul 2021
Desired resolution: I believe our total bill should have been comped
Problem: Steak undercooked, asparagus tough, even when redone
About: restaurant dinners
At stake: $39.96

Progress

Filed
Company notified
Company replied
Resolved

7 Jul 2021 Complaint filed and published
7 Jul 2021 Message from Bizzy: we notified Chili’s about this complaint.

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