Chilis complaint: Order misplaced and missing items

Complaint from PamLove reported on 11 May 2022 about Chilis

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My complaint:

I placed my order online, received a text that my food was ready. I waited an extra 15 minutes before driving to the restaurant. I parked in the curbside spot, no one came, and I had to get out the car, and they don’t know where my order is. After looking for 10 minutes, they decided to remake it. Then waiting another 30 minutes, I finally got my order and left. I looked in the bag and one of my sides were missing, had to go back, then when I made it home, they didn’t put any salad dressing in the bag.

Suggested solution:

Just made my food over, but they should have reimbursed me, or gave me a gift card.

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