My complaint:
My account and that of my entire family was frozen, we applied to support. Over and over again… We didn’t receive a response, just automated emails stating that they would contact you within 24 hours or 48 hours. It’s been over 60 days!!
This is a shame, a company of this level of the digital and computer age, with so much technology and credibility, cannot provide support to its customers. They simply lock the account, suspend and freeze your funds. And without any satisfaction! No return, no solution…
This is bad and embarrassing, feeling of helplessness.
Suggested solution:
I demand that support get in touch as soon as possible with me and all my family who have the same problem, I demand that they solve our problem as soon as possible and return our funds!
