Casino765 complaint: Will not close account

Name: Will not close account
Item: Casino765
Rating: 1
Author: Graeme

Open 4 Sep 2020 331 views Gambling

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Filed 4 Sep 2020 by Graeme

I have been trying to close my account with casino765 due to gambling addiction, this casino refuses to close it or answer my emails, spoke on live chat and through the support email but they continue to allow me to gambling this is unacceptable

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Case details

Status: Open
Company: Casino765
Filed: 4 Sep 2020
Rating: 1/5
Desired resolution: As I have asked and asked for help due to my illness but they refuse and ignore me making my mental health and big issue causing me major distress
Problem: Account not closed despite gambling addiction requests
About: online casino account

Progress

Filed
Company notified
Company replied
Resolved

4 Sep 2020 Complaint filed and published
4 Sep 2020 Message from Bizzy: we notified Casino765 about this complaint.

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