Complaint: Won’t Cancel Fraudulent Transaction

on 08 March 2021 about Cash App in category Payment Providers

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My complaint:

I accidentally made a $700 payment to an individual using CashApp instead of $70. The person refused to reverse the payment and I did not receive the item purchased. Multiple emails to CashApp customer support resulted in nothing but statements that they are not responsible and the loss of $630 is entirely my fault without recourse.

0 0 votes
Justified complaint?

Suggested solution:

1. Apologize for blaming their customer. 2. Refund the disputed transaction.

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