Complaint: Will not refund a transaction

on 27 August 2020 about Cash App in category Payment Providers

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My complaint:

I have been scammed by Cash app. Last night I sent my grandmother 150$ to her phone number 2563439768, which has been her number for years. Cash app then s me that my money was sent to an Elizabeth. Right away I tried contacting them and they’ve been useless ever since

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Justified complaint?

Suggested solution:

Cancelled the payment and refunded my moneyb

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