My complaint:
SBA sent my funds over 15000 to my business cash app account on July 6th of 2020. they rejected the deposit but have not sent the funds back to the lender. I had to email them twice to find out that my funds are still sitting there. they have not contacted me nor the sender of the funds to let them know that the funds were rejected and are now just sitting. i screen shoot all of the emails and information of my cash app account. i also found out later through an email from them that there is a 10000 limit on receiving a deposit at one time. i looked through out my support settings and the deposit information and i can not find where that is stated. As a matter of fact i looked under the tab of deposits transfers and under the section that is labeled Receive in bold letters, it says Unlimited… If it states Unlimited in my account then why was my deposit rejected and now held? I now feel i need to seek legal counsel.. they have no number for me to contact a live person for this kind of situation. if you are handling other peoples money they should be able to access live help. a lot of thief’s can and are happening as well as fraud and identity thief because there is no secure way to identify their customers as well as catch fraudulent situations in a timely manner when they is no access to any kind of assistant when it comes to money transfers and deposits. the company itself can be the thief’s itself and we may never know.
Suggested solution:
I now feel i need to seek legal counsel.. they have no number for me to contact a live person for this kind of situation. if you are handling other peoples money they should be able to access live help. a lot of thief's can and are happening as well as fraud and identity thief because there is no secure way to identify their customers as well as catch fraudulent situations in a timely manner when they is no access to any kind of assistant when it comes to money transfers and deposits. the company itself can be the thief's itself and we may never know.
