Skip to content
File a complaint
File a complaint

Cash App complaints

Cash App complaint: Refund

Open 325 views Payment Providers
File your Cash App complaint How does Complain.biz work?

Filed 16 Aug 2020 by Annette

On July 21-22, 2020 I attempted some transactions. Cash app cancelled them. These transactions totalled $6,800.I have emailed Cash app and the only response I received was that they were closing my account because they did not hear back from me. This is not true. I have emailed them several times. I hen they closed my account. My cash tag is $babydoll19656588. My name is Annette Cannon. And the emailed associated with my account is [email protected]. I filed a complaint on complain.biz. To this day the money has not been refunded back to my checking account I hope I can some help with this issue. I can be reached via email at [email protected].

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

1 comment

  1. Thanatos

    I would have suspended your account too with that amount of money. That's suspicious activity while using some peer-to-peer app that's meant for personal transactions between peers. Doubt that money was for your peers, and likely meant for goods and services. If so, that is prohibited on a Cash App personal account and likely another reason why your account was closed.

    If you had thousands sitting in this app as well, then you deserve it. Only because Cash App does NOT offer FDIC insurance to keep their users funds safe. So, take it as an eye-opener to always transfer your funds to a bank account that offers protection and all.

    Inform their acquiring bank, Lincoln Savings Bank, that their affiliate, As Square (Cash App), did not return your money after canceling your transactions and then closed your account! Don't let Cash App get away with bring thieves: https://www.mylsb.com/support/contact-lsb.aspx

    Try filing a complaint with Consumer Finance and the BBB. Consumer Finance might get you the response you need from Square since they contact the financial companies with your complaint...

    Best of luck.

    Reply

More Cash App complaints

View all 2,147

Wronged by Cash App too?
Make it sting!

Launch complaint