Cash App complaint: money missing

Name: money missing
Item: Cash App
Rating: 1
Author: boutmybiz2020

Open 11 May 2020 247 views Payment Providers

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Filed 11 May 2020 by boutmybiz2020

i cash appd some one $118.00 , they received the text that I sent it but they never received funds or a way to get funds, I canceled the transaction but now I don’t know where my money is or how to get it back, there was no complaint button on the cash app and I followed everything else it said to do but where is my refund. I also called my bank and its not back in my account

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Case details

Status: Open
Company: Cash App
Filed: 11 May 2020
Rating: 1/5
Desired resolution: cash app needs a customer service line where you can talk to someone direct about your money, I did love cash app but if I dont get my money im going with another company.
Problem: Cancelled payment not returned to account
About: app payment
At stake: $118

Progress

Filed
Company notified
Company replied
Resolved

11 May 2020 Complaint filed and published
11 May 2020 Message from Bizzy: we notified Cash App about this complaint.

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