Cash App complaint: identity

Name: identity
Item: Cash App
Rating: 1
Author: rosemoratoka

Open 2 Jul 2020 216 views Payment Providers

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Filed 2 Jul 2020 by rosemoratoka

I from Hawaii and every time I try to identify my identity using my identification card, it always says that it only accepts licensecards from the US.

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Case details

Status: Open
Company: Cash App
Filed: 2 Jul 2020
Rating: 1/5
Desired resolution: they should accept drivers license from the Hawaiian islands
Problem: Identity verification rejects Hawaiian ID card
About: identity verification

Progress

Filed
Company notified
Company replied
Resolved

2 Jul 2020 Complaint filed and published
2 Jul 2020 Message from Bizzy: we notified Cash App about this complaint.

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