Complaint: Fraudulent account opening

on 22 December 2020 about Cash App in category Payment Providers

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Complaint resolved
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My complaint:

I have not ever used Cash App but all the sudden I have their debit card in my name in my mailbox. My identity was stolen and they apparently have no proper way to verify anyone when opening a new account. NOT HAPPY, NOT OKAY.
They do not have any way of contacting them unless you use their app. I refuse to download it since I don’t use them. I have no other way of submitting a complaint

0 0 vote
Justified complaint?

Suggested solution:

Close the account that is under my name and have better policiesprocedures so they don't keep opening up fraudulent accounts.

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