Cash App complaint: Enable Bitcoin

Name: Enable Bitcoin
Item: Cash App
Rating: 1
Author: Maria

Open 11 Nov 2020 207 views Payment Providers

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Filed 11 Nov 2020 by Maria

The pass week or so I have been trying to upload my driver’s license for verification. In doing so it does not allow me to completely upload. It only takes the front of my DL and not the back.

I have sent several emails and have yet to hear back.

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Case details

Status: Open
Company: Cash App
Filed: 11 Nov 2020
Rating: 1/5
Desired resolution: Enable my bitcoin account so that i can use it for my business.
Problem: Identity verification upload fails, no email reply
About: bitcoin account
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

11 Nov 2020 Complaint filed and published
11 Nov 2020 Message from Bizzy: we notified Cash App about this complaint.

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