Cash App complaint: Charges for receiving a payment

Name: Charges for receiving a payment
Item: Cash App
Rating: 1
Author: Overcharged

Open 30 Jun 2020 398 views Payment Providers

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Filed 30 Jun 2020 by Overcharged

Each time I receive a payment cash app charges me more than the 1.5% It states this is not set up as a business and I have my personal bank account with debit card. For instance I receive a payment for 500 and was only able to cash out 486.25 and this has happened on several transactions.

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Case details

Status: Open
Company: Cash App
Filed: 30 Jun 2020
Rating: 1/5
Desired resolution: I should be refunded the difference for all of my cash out transactions to reflect the fees that were supposed to be charged to me
Problem: Charged more than stated fee on cash outs
About: cash out fee
At stake: $13.75

Progress

Filed
Company notified
Company replied
Resolved

30 Jun 2020 Complaint filed and published
30 Jun 2020 Message from Bizzy: we notified Cash App about this complaint.

See all 2,147 Cash App complaints

Discussion

1 comment

Thanatos 6 Jul 2020

Your “Suggested Solution” has me confused. The fees were supposed to be charged to you or the fees weren’t supposed to be charged to you?

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