Cash App complaint: Cashapp didn’t payout referral bonus

To whom it may concern:

I use the Cashapp service to send money to friends. The app allows sending money free person to person. The company has a feature to refer other people new to cashapp with a $5 referral cash to me if the other person signs up.

That is exactly what I did but never received my $5 referral bonus. I contacted cashapp regarding this on 912020. A representative name, Brandi, responded by avoiding to answer question. When inquired further the representative refused to help and avoided this by stating additional stipulation about cashapp current promotion. Currently cashapp offers $10 for referring. And currently cashapp requires the referral to also send money within certain number of days after referral acceptance before a bonus gets paid out.

I sent the referral back in March and my referral was under old $5 program. The representative ed that my referral was successful but refuses to payout.

I hope this sort of invalid sales tactic stops as it is a switch and bait.