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Cash App complaint: Cash stolen out of my cash app

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Filed 15 Aug 2020 by Anita

I had $200.00 USD in my cash app for four days because my bank atm card was stolen upon reporting to my bank they closed my account. After the four days, I contacted cash app requesting they put my cash on my bitcoin card but instead they stole my money. In the attempt to get my money they walked me through a long procedure at that time I noticed a camera recording me I inquired and the man who called himself John stated that I should take my clothes off because he wants to have sex l. I became mad and asked him if he is crazy and I hung up. They called left a voicemail I didn’t respond. This complain is on complain.biz.

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Discussion

3 comments

  1. Thanatos

    “John” was a dirty scammer.

    Cash App didn’t steal your money because you weren’t talking to an actual Cash App representative.

    Cash App has one phone number (see image attached) with no live representatives on it.

    You won’t be getting your $200 back since it came out of your Cash Balance on the app, and this app offers no protection such as refunds.

    Reply

  2. Anita Reeves

    I have deleted my entire account from cash app. They will meet the wrong person with the same mind set as theirs. This is not the end of the world. This has happened to other people and I believe that cash app should take precautions to protect their business/customers from scammers.

    Reply

  3. Thanatos

    I think you should take precautions to protect yourself from scammers.

    Cash App and other companies can only do so much to protect their customers.

    Cash App only has one main number listed on their website within their terms, and they state that if the 'representative' asks for any personal info, money, etc. then its NOT Cash App that you're communicating with...

    Ultimately, only you can protect yourself.

    Reply

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