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Cash App complaint: cash out

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Filed 6 Aug 2020 by yashma

I sold stocks 170 worth on thursday and it went to my cash app account and then i tried to cash out on friday the enxt day the transaction failed and I have been emailing support but they are not very timely since this happened on a friday and a repsonse was made on Monday but it was so open and close as if what they had responded back solved my problem it didint not thursday another rep takes over and still the same open and closed email. Even with responding to them in a matter of 10 mintues.

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1 comment

  1. Donzell Woodard

    Listen and listen well! My CASH APP account was locked for over 35 days without explanation. Out of the blue, I just received a message one day stating that there was "suspicious activity" and my funds were tied up for over a month without any clarification or explanation. To make matters worse is the fact that after repeated attempts, you cannot reach anyone. You only get a canned email telling you to follow steps that no one responds to. This is scary and very unprofessional. When my account was made available again. "I just got a message stating that my account was reviewed and unlocked and good to go" 35 days later? Seriously, who does that?Never answering my questions.I am very hesitant on putting additional funds into my account after the experience until I get an explanation. If anyone else have had similar situations. I would also like to know the solution. 

    Respectfully
    Donzell

    Reply

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