Cash App complaint: Cash App took duplicate payments

Name: Cash App took duplicate payments
Item: Cash App
Rating: 1
Author: Wendy

Open 14 Nov 2020 209 views Payment Providers

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Filed 14 Nov 2020 by Wendy

I sent money in the amount of $1300 on 11102020 to a party, the payment was then pending in my account. On 11132020 Cash App then took an additional payment of $1300 which has now overdrafted my account and caused me to be unable to conduct the business that I need to

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Case details

Status: Open
Company: Cash App
Filed: 14 Nov 2020
Rating: 1/5
Desired resolution: Cash App needs to 1. Provide a working phone number for consumers to quickly resolve issues and stop playing on email. They additionally need to remove the hold that they have placed on the additional $1300 IMMEDIATELY
Problem: Payment taken twice, account overdrawn
About: money transfer
At stake: $1,300

Progress

Filed
Company notified
Company replied
Resolved

14 Nov 2020 Complaint filed and published
14 Nov 2020 Message from Bizzy: we notified Cash App about this complaint.

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