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Cash App complaint: Cash app refuses to refund funds transferred fraudulently even though I had informed them of fraudulent activities occurring on my account and have a transfer of some funds before that to the same person

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Filed 1 Apr 2022 by Timothy

And March 10, 2022 I informed Cash App someone had fraudulently linked my Chase Bank my Sun Community Credit Union account to my cash app account and after I had the links stopped they went behind me reestablishing the link so trying to transfer thousands of dollars . The funds were never transferred because the banks flagged them as fraudulent and I had to close those accounts because I was obviously a victim of identity theft. At that time I also informed cash app support that the transaction sending $143 to Michael Delano was fraudulent not done by me and I expressed my concerns that they may try to get my funds in bitcoin that I had with cash app and that I was concerned about how safe my bitcoin funds were with them. Later that afternoon or evening cash app aloud my funds in bitcoin to be liquidated t and the cash funds $1.,324.00 to Michael Delano ( the same person who hours earlier I had informed cash app had fraudulently received $143 From my account. I informed cash app that the liquidation of my bitcoin was a fraudulent transaction as was the cash funds from the bitcoin sale $1,324 to Michael Delano. Cash app for the last few weeks have done nothing but give me the run arounf every time I contacted Cash app support they had me re enter my information and list the transactions. The other day Cash app said my refund request was denied and when I complained and asked for a supervised or rehoused over sees Cash app so I could lodge a complaint they have ignored me. They said they would no longer be able to assist me with these transactions and that if I wanted to I could Pursue retrieving my funds by the recipient Michael Delano The person who fraudulently received my cash funds and my bitcoin funds. Now I just can’t believe that cash app has no responsibility when here I had already informed them that somebody was fraudulently trying to link my account to my Cash App accounts and that might identity obviously was a victim of fraud and that the transaction they already had done was fraudulent and yet after all that and expressing my concern for the funds I had with them in bitcoin that after all that they still liquidated my bitcoin
Allowing the cash funds from the sale to be transferred to the person I already had reported as being a fraudulent activity on my account. And now bitcoin feels no responsibility for basically having given my money away after I told him about what was going on I mean if they didn’t have to take my words they could obviously see the attempts on my accounts to transfer money to my cash account and the banks flagging it is fraudulent yet they did nothing to stop or protect the funds I had with them that I had already expressed concerns with

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