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Filed 24 Apr 2022 by Alex

Hello I recently created a account with cash app a business account which I received and sent out payments which worked fine for me until april 11 2022 I sent a payment and got a email stating the payment was denied and returned back , after that email I got another one stating my account needed to be verified and was going to be locked for 24-48 hours , after sending over all the information that was needed I received an email stating the account was unlocked in which I tried to send the payment again and it got declined , I then received a email stating that the email address that was used on my account has been removed in which I didn’t not authorize . I was then logged out of my account and had to enter my login information again I tried using my email and it had me create a new account even though I already have one , I reached out to cash app about my problem and they told me they was going to send a code to the phone number that was used to make the account I explained that my number had changed and the number that was used to make the account now belongs to someone else , cash app has be no support or help to me regarding getting back my account . I have my current direct deposit setup on my account in which a payment was sent for $1800 . And a remaining balance of $184 . I would just like to cash out my remaining balance and close my account . At this point cash app is not allowing me access to my account . I tried reaching out and keep recovering the same response

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